Website terms

Terms of Use

These terms explain the conditions for using the Fluffology website, accessing pet grooming information and contacting our team about services.

1. Informational purpose

Fluffology provides general information about pet grooming, coat maintenance, hygiene and available care services. Website content is intended to help pet owners understand common grooming practices and make informed decisions. It is not a substitute for veterinary advice, diagnosis or treatment. Every pet has individual needs, and results may vary depending on coat type, condition, temperament and other factors.

2. Website use

Visitors may access and use the website for personal, informational purposes. You agree not to interfere with website operation, attempt unauthorized access, misuse contact forms or submit unlawful, misleading or harmful material. Please provide accurate information when contacting us about a grooming appointment or your pet's care requirements.

3. Intellectual property

Fluffology's original website text, visual design, branding and original assets are protected by applicable intellectual property laws. You may reference our content for personal informational use, but reproduction, redistribution or commercial use without appropriate authorization may be restricted. Third-party names, trademarks and materials remain the property of their respective owners.

4. Service inquiries and appointments

Use our contact page or published contact details to ask about grooming services, discuss your pet's needs or request an appointment. Sending an inquiry does not guarantee availability, a confirmed booking or a particular grooming result. Service suitability and arrangements may depend on the pet's condition, temperament, coat requirements and the details agreed with our team.

5. External references and health information

The website may include references to external resources for additional information. Those resources are managed independently, and Fluffology does not control their content or availability. Grooming guidance is general in nature. If you notice unusual skin changes, wounds, persistent irritation or other signs of a health concern, consult a qualified veterinary professional.

6. Contact

If you have questions about these terms or the use of our website, contact the Fluffology team at [email protected] or call +1 (212) 533-9300 .